Thursday, October 29, 2009

BBB THE BIG BAD BLACKMAIL (So Called Better Business Bureau)


Better Business Bureau (BBB) claims to help consumers by publishing reports on the reliability of businesses, dropping fraud business activities, assisting companies and businesses. However on the other hand BBB has been accused of unduly protecting companies. Pete Blackshaw Chairman Board of BBB is the key person behind this BBB. They claim to have been rated as "A+" however it was reported that the rating it self was biased.


According to Wikipedia on June 1, 2009, BBB offices nationwide adopted an A-F ratings system. This grading system has been criticized for being biased, and has led to specific BBB investigation sites. A BBB representative has stated that only fee-paying accredited businesses can receive an "A+" rating, though this is not clearly explained on the bureau's website.


Questions Regarding Practices at the Better Business Bureau

When presented with the following questions, Pete Blackshaw declined to comment and insisted that a BBB spokesperson address these. Pete Blackshaw stated that he would try to have a spokesperson address inquiries in writing (there was no response, to date, from Pete Blackshaw’s spokesperson):

  1. Can you supply a 2007-2008 Annual Report? If not, when will it be available? (The last annual report listed online is for the year 2005).
  2. Do you offer arbitration and/or mediation to all consumers registering a complaint or only to those whose complaints are with an accredited BBB business? (it has been reported that only businesses paying for accreditation will be offered arbitration/mediation through the BBB (another point on the rating scale)).
  3. When did the BBB start the accreditation program for businesses, what fees have been required for this? (These fees have been reported to range from hundreds into the thousands dependant on business size).
  4. If a consumer sees a complaint listed against a company they would like to do business with, can the consumer see the details of the complaint? (To date, only the deemed resolution is available to the consumer).
  5. Has the BBB amended any of the new rating scale criteria since its recent inception? Have you recognized any issues that are in possible need of change and/or amendment in your new rating scale?


BBB and Pete Blackshaw Chairman Board of BBB have failed to answer these allegations that is enough to make a comment that Pete Blackshaw is fooling customers instead of giving them legal advice he fools his customer by just telling them the laws that prevail he doesn’t give any consultancy whatsoever.

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